# About Our Toronto Umrah & Hajj Desk | Umrah Packages Toronto > Since 2003, our TICO-registered Toronto desk has sent 5,000+ Canadian pilgrims on Umrah and Hajj from Pearson, with named hotels, Imam-led groups and open CAD pricing. URL: https://umrahpackagestoronto.ca/about/ ![Masjid an-Nabawi courtyard with open umbrellas in warm midday sun](/images/misc/masjid-an-nabawi-courtyard-with-open-white-umbrell.webp) About Umrah Packages Toronto · Since 2003 # About Our Toronto Umrah and Hajj Desk We are a TICO-registered Toronto travel desk that has coordinated Umrah and Hajj from Pearson for more than 20 years. Our job is simple to describe and hard to do well: name the hotel, price every line in CAD, and make sure an Imam and a Lady Mualima are with you the whole way. - 20+ Years in Toronto - 5,000+ Pilgrims Served - TICO · IATA · Nusuk - Imam-Led Every Group WhatsApp the Toronto Desk [https://wa.me/16478003733 →](https://wa.me/16478003733) +1-647-800-3733 [tel:+16478003733 →](tel:+16478003733) JazakAllahu khayran, we have your request. Our Toronto desk will send your written CAD quote with named hotels, dates and the visa fee line. For anything urgent, WhatsApp us. - TICO-Registered Ontario Travel Industry Act - IATA Accredited Airline ticketing agency - Nusuk-Authorized eVisa filer - 20+ Years Since 2003 - 5,000+ Canadian pilgrims served Our story ## Two Decades of Toronto Departures We started coordinating Umrah from Toronto in 2003, when most GTA families booked through word of mouth and paid in cash. Too many of them came home with stories of hotels that were "near the Haram" only on paper, visa costs that appeared at the last minute, and groups left without anyone who knew the rites. So we built the desk around the opposite approach. Every quote is written, in CAD, with the hotel named. Every payment is protected under our TICO registration. Every group has an Imam, and every group has a Lady Mualima, because sisters deserve guidance from a woman who has walked the same path. More than 5,000 Canadian pilgrims later, most of our bookings come from families who travelled with us before, and from masjids across Scarborough, Mississauga, Brampton and Thorncliffe Park that send their groups back year after year. ![Pre-departure seminar dinner at a Toronto hotel, seen from the back of the room](/images/misc/toronto-pre-departure-seminar-dinner-with-round-ta.webp) ![Bright Toronto travel desk workspace with Umrah brochures and passport folders](/images/misc/bright-toronto-travel-desk-workspace-with-umrah-br.webp) Credentials ## Registered, Accredited and Authorized Three credentials that protect your money, your tickets and your visa. ### TICO-registered Registered with the Travel Industry Council of Ontario under the Travel Industry Act, 2002. Your payments for travel services are protected under Ontario law, subject to the Compensation Fund rules. ### IATA accredited We issue airline tickets directly, which is how we hold EgyptAir group seats from Pearson and quote alternates in CAD. ### Nusuk-authorized filer We submit visas, Umrah permits and Rawdah bookings through the Saudi Ministry of Hajj and Umrah platform. Meet the desk ## Meet Our Team ![Shayaan Alo, Senior Umrah and Hajj Travel Consultant](/images/squares/professional-headshot-of-shayaan-alo-senior-umrah-.webp) ### Shayaan Alo Senior Umrah & Hajj Travel Consultant Shayaan has coordinated Umrah and Hajj departures from Toronto Pearson for Umrah Packages Toronto for over 15 years, from mosque groups in Scarborough to family trips from Mississauga. He specializes in Haram-front hotel selection, EgyptAir routings and Nusuk visa filing. 15+ years with the desk - TICO-registered Travel Counsellor (Ontario) - IATA travel and tourism training - Nusuk platform authorized filer ![Amina Siddiqui, Pilgrim Services Coordinator for women and families](/images/squares/professional-headshot-of-a-canadian-muslim-woman-i.webp) ### Amina Siddiqui Pilgrim Services Coordinator (Women & Families) Amina leads pilgrim services for women and families at Umrah Packages Toronto, coordinating Lady Mualima support, rooming for women travelling together and December family suites for GTA travellers. 15+ years with the desk - TICO-registered Travel Counsellor (Ontario) - Standard First Aid & CPR (Canada) Every group also travels with an Imam for ritual guidance and a Lady Mualima for sisters. Their names are shared with your group before the pre-departure seminar. How we work ## Six Promises We Keep on Every Booking - ### Name the hotel Every quote names the Makkah and Madinah hotel and the walk time. If we cannot name it, we say so. - ### Show every line in CAD Room supplements, the visa fee and optional extras each get their own line, so families can compare honestly. - ### Never promise what we cannot control We do not guarantee Hajj places, Rawdah slots or Kaaba views unless they are confirmed in writing. - ### Guidance, not just logistics An Imam and a Lady Mualima travel with every group, because the rites matter more than the room. - ### Respect the deposit Every payment is receipted to the pilgrim who made it, including in mosque groups. - ### Stay Toronto-first We plan from Pearson outward: seminars in the GTA, pickups from your area and a handshake at the return gate. Toronto-first ## What Being a Toronto Desk Means for You - In-person Toronto consults on request, with WhatsApp as the fastest first step - Mosque-group pickups from across the GTA to Pearson Terminal 1 - YYZ parking guidance or a pickup quoted with your package - A pre-departure seminar with dinner at a GTA hotel - A Ramadan-prep dinner at a GTA halal restaurant 7 days before Ramadan departures - The Imam's handshake at the Pearson return gate ![](/images/misc/aerial-daytime-view-of-the-white-marble-courtyard-.webp) Numbers we stand behind, from a Toronto desk that has sent pilgrims from Pearson since 2003. Years of Toronto Umrah coordination 20+ Canadian pilgrims served 5,000+ Named partner hotels in Makkah and Madinah 11 GTA and Ontario departure areas 16 Pilgrim stories ## What GTA Pilgrims Tell Us > “I travelled alone for my first Umrah. The Lady Mualima walked our sisters through every step of Tawaf and Sa'i.” NR Sr. Nadia R. Willowdale, North York · Solo pilgrim > “The pre-Hajj seminars with the Imam prepared us for Arafat and Mina. Full board in the camp meant one less worry.” KM Br. Khalid M. Stoney Creek, Hamilton · Hajj pilgrim > “The December family suite worked perfectly with two kids over the winter break, and the pace was gentle.” RF The Rahman Family Woodbridge, Vaughan · December family ![](/images/misc/wide-daytime-view-of-the-masjid-al-haram-courtyard.webp) Ramadan 2027 Haram-front rooms are limited ## Plan Your Umrah With a Desk That Knows Toronto Tell us your dates, room type and departure city. We send a written quote in CAD with named hotels, the visa fee line and TICO deposit protection. Get a Free Written Quote in CAD [/free-estimate/ →](/free-estimate/) WhatsApp the Desk [https://wa.me/16478003733 →](https://wa.me/16478003733) +1-647-800-3733 [tel:+16478003733 →](tel:+16478003733) - TICO deposit protection - Every supplement shown in CAD - Imam and Lady Mualima on every group